E-Commerce

Many Unhappy Returns? Online Holiday Shopping’s Big Hangover

It wasn’t supposed to be like this. Online shopping would save us time, we were told. It would free us from the torment of malls, angry clerks and wasted Saturdays. But as the fantasy becomes real — e-commerce will account for $2.3 trillion, or one-tenth of all retail sales, in …

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F.C.C. Plan to Roll Back Net Neutrality Worries Small Businesses

The regulations, established by the F.C.C. in 2015, have heavyweights on both sides of the debate. Internet giants like Google and Amazon say that net neutrality preserves free speech; telecom titans like AT&T and Verizon warn that the existing rules put a chokehold on free-market commerce. In a blog post …

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Amazon, in Hunt for Lower Prices, Recruits Indian Merchants

The India program is quite lucrative for Amazon’s bottom line. A merchant who chooses the full array of Amazon services, including buying advertising and contracting with the company to store and deliver the products from Amazon’s American warehouses, typically hands over about one-third of the item’s sale price in fees …

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Amazon Key Is a Lot Less Scary Than My Post-1-Click Remorse

So, too, may more information about our choices, according to a 2008 study, “The Blissful Ignorance Effect: Pre‐ versus Post‐Action Effects on Outcome Expectancies Arising From Precise and Vague Information,” published in The Journal of Consumer Research. Researchers found that the less knowledge consumers had about something before a purchase, …

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